“Why wait in line? Go online!,” is the slogan for VCU’s Webfood program. Webfood is a Internet-based way for students to now order their food online instead of placing an order in person and then waiting for it to be cooked.
The new service started in March and offers a small variety of foods at three locations on campus. The locations include Market 810-2-Go at Shafer and Hideaway Café and Hideaway Café Meal Exchange at Hunton Hall.
Webfood is available for anyone with a VCU dining services plan, RamBucks or a major credit card. Jean Clark, VCU dining services manager, said VCU implemented the program because it saves a lot of time for students and the dining service’s staff.
“Webfood is an added time savings convenience to increase the efficiency of ordering a menu item from remote locations for dining patrons,” said Clark.
Each location offers a different menu. At Market 810-2-Go, menu items include two pounds of wings with a choice of ranch or blue cheese dressing and a 16-inch pizza. Each item equals two swipes from a student’s meal plan.
From Hideaway Café a patron can also order a 16-inch pizza or he or she can build his or her own sandwich. Bread, meat, cheese and condiments can be chosen from the customer at his or her computer desk.
The Hideaway Café’ Meal Exchange has the largest menu. Patrons can also order a pizza or wings, but in addition, a half sandwich with a choice of a side salad or soup, fruit and cookies are available for one swipe.
The menu for Webfood is limited. Some students wish that the program would offer other food items such as broccoli, pasta, or hamburgers.
Lauren Lewis, a VCU sophomore, has a special diet in which she cannot consume flour products. She says that Webfood does not cater to the needs of every student.
“No, I would not use this service because I can only eat certain food that Shafer does not offer,” said Lewis.
Clark says there is an opportunity for an expansion to the food choices in the program.
Customers can access this new commodity by simply visiting http://www.vcuwebfood.com/. Customers can also create an account to save time in the ordering process.
Crystal Easter, a VCU sophomore, says she was unaware of the service but will use it since she now knows about it.
“It saves time instead of waiting,” said Easter. “I would use the service because I’ve ordered wings before and this service would help impatient people.”
Webfood is under The CBORD Group company, which promotes Webfood as a faster service for students, as well as increasing revenue and optimizing the efficiency of food preparation.
However Clark does have some concerns about the disadvantages of the software.
“My worry is technology failure if the system is down,” said Clark.
The program is operable at Hunton Hall from 7:30 a.m to 6:30 p.m Monday through Thursday and till 1:30 p.m. on Fridays. Market 810-2-Go is available from 7:30 a.m. to 11:30 PM Monday through Thursday and till 8:30 p.m. on Fridays. Market 810-2-Go is also open on Saturdays from 11 a.m. to 8:30 p.m. All locations are closed on Sundays.
Clark said the number of orders that have been placed have been limited.
“The program will not be retained because of low participation and perhaps expanded into other retail locations,” said Clark.
Webfood is currently being offered at other universities throughout the country including University of Maryland, University of SanFransico and University of Colorado. Old Dominion University is also planning to offer this service in the near future.
The new service started in March and offers a small variety of foods at three locations on campus. The locations include Market 810-2-Go at Shafer and Hideaway Café and Hideaway Café Meal Exchange at Hunton Hall.
Webfood is available for anyone with a VCU dining services plan, RamBucks or a major credit card. Jean Clark, VCU dining services manager, said VCU implemented the program because it saves a lot of time for students and the dining service’s staff.
“Webfood is an added time savings convenience to increase the efficiency of ordering a menu item from remote locations for dining patrons,” said Clark.
Each location offers a different menu. At Market 810-2-Go, menu items include two pounds of wings with a choice of ranch or blue cheese dressing and a 16-inch pizza. Each item equals two swipes from a student’s meal plan.
From Hideaway Café a patron can also order a 16-inch pizza or he or she can build his or her own sandwich. Bread, meat, cheese and condiments can be chosen from the customer at his or her computer desk.
The Hideaway Café’ Meal Exchange has the largest menu. Patrons can also order a pizza or wings, but in addition, a half sandwich with a choice of a side salad or soup, fruit and cookies are available for one swipe.
The menu for Webfood is limited. Some students wish that the program would offer other food items such as broccoli, pasta, or hamburgers.
Lauren Lewis, a VCU sophomore, has a special diet in which she cannot consume flour products. She says that Webfood does not cater to the needs of every student.
“No, I would not use this service because I can only eat certain food that Shafer does not offer,” said Lewis.
Clark says there is an opportunity for an expansion to the food choices in the program.
Customers can access this new commodity by simply visiting http://www.vcuwebfood.com/. Customers can also create an account to save time in the ordering process.
Crystal Easter, a VCU sophomore, says she was unaware of the service but will use it since she now knows about it.
“It saves time instead of waiting,” said Easter. “I would use the service because I’ve ordered wings before and this service would help impatient people.”
Webfood is under The CBORD Group company, which promotes Webfood as a faster service for students, as well as increasing revenue and optimizing the efficiency of food preparation.
However Clark does have some concerns about the disadvantages of the software.
“My worry is technology failure if the system is down,” said Clark.
The program is operable at Hunton Hall from 7:30 a.m to 6:30 p.m Monday through Thursday and till 1:30 p.m. on Fridays. Market 810-2-Go is available from 7:30 a.m. to 11:30 PM Monday through Thursday and till 8:30 p.m. on Fridays. Market 810-2-Go is also open on Saturdays from 11 a.m. to 8:30 p.m. All locations are closed on Sundays.
Clark said the number of orders that have been placed have been limited.
“The program will not be retained because of low participation and perhaps expanded into other retail locations,” said Clark.
Webfood is currently being offered at other universities throughout the country including University of Maryland, University of SanFransico and University of Colorado. Old Dominion University is also planning to offer this service in the near future.
Photo courtesy of The CBORD Group, Inc Web site
